Privacy Policy Overview
Your privacy matters to us at every step.
What Data We Collect
We collect information that helps provide and improve our gardening services. Please note, no sensitive or unnecessary details are required to make an inquiry or schedule a service with us.
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→Contact details (name, email, phone)
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→Service request details
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→Communications via email or forms
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→Website usage information (cookies, analytics)
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→Feedback and service reviews
All details are managed with care under Malaysian personal data laws and kept only as necessary.
How We Use Your Data
Your information is used to respond to inquiries, schedule garden visits, and provide updates about our gardening services. It also helps us improve our website, offerings, and communication.
We do not sell or rent your details to marketers. Your privacy and trust remain top priorities in every interaction with our team.
Your Privacy Rights
You have control over your personal information, including access, correction, or removal requests. To exercise your rights, please contact us using the details at the end of this page.
Right to Access
Request a copy of the information we store.
Right to Correct
Make changes or update your personal details.
Right to Remove
Contact us if you’d like your data erased.
Right to Transfer
Receive your information in a convenient format.
Data Sharing Policy
We only share personal data with partners who help deliver our gardening services, such as scheduling or payment providers.
Your details are never used for unrelated marketing or sold outside service purposes. Data transfers comply with local privacy requirements.
Keeping Your Data Secure
We use safe practices and technical measures to protect your information against unauthorized access. Our procedures are reviewed regularly for continued protection.
Despite all safeguards, no system is entirely risk-free. We encourage caution with your personal details and welcome feedback on our protection measures.
Contact for Privacy Questions
Address: Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia
Phone: +6013-053 7069
Email: content@rivantora.sbs